Service card and other useful information
WiFi
Each apartment is provided with Wi-Fi.
Breakfast
Breakfast is served from 8:30 to 09:30 am with table service.
Dinner
Dinner is included in the half board service (drinks are not included), the dinner is a set menu. Our Chef will amaze you with her delicious dishes thanks to her imagination and our fresh homeodynamic products, collected the same day.
Additional beds
Travel cot: € 10,00 per day
Extra bed: € 20,00 per day
Use of the kitchenette
You can use the kitchen for €30,00 (for the whole duration of your stay), the price includes the use of the fridge, the hob, the kitchen equipment such as pots, cutlery, plates, glasses, etc.). We kindly ask you to leave the kitchen clean before your departure.
Extra Services on reservation
The services on reservation such as massages and outdoor tub, must be booked at least one day in advance.
Reception
The Staff will be ready to welcome you and help you in all your requests, whenever it is possible.
Towel Change
The change of towels is every 4 days. Further changes can be requested with an extra cost. Cleaning is excluded.
Hairdryer
A hairdryer is available in each bathroom.
No smoking
Smoking is strictly forbidden in the apartments.
Service card
Checkin & Checkout
Check in
Check in can be made from 15:00 to 20:00
In case of arrival at a different time, we ask you to contact us in advance, an extra could be required, it depends on each case.
Upon arrival a valid ID is required for each guest.
Check out
Check out is at 10:00 am
We accept payments by debit or credit card. (American express is excluded).
Cancellation Policy
Reservation are refundable if cancelled by phone or email 20 days before the arrival date. Subsequently, the customer will lose the amount of the entire stay. In the event of early departure, the customer is still required to pay the full amount of the stay.
Breakfast
Breakfast with pies, cakes, marmalade, fruit preserve and handmade jam, mil, tea, coffee, cappuccino, cereal, soy milk, yogurt, etc.
The breakfast is served from 8:30 to 9:30 with a table service.
Our restaurant, Cicorietta Bistrot
Inside of our agritourism there is a vegetarian restaurant, called Cicorietta Bistrot. In order to guarantee the nutritional well-being of our guests and to satisfy every request, we can provide specific foods or special cuisines that must be agreed with our Chef. Such requests may have an extra cost.
Parking Lot
The parking is free and is inside our agritourism.
Keys
The keys are handed over by the staff of the agritourism at the check in and must be given back at the check-out.
The keys allow you to leave and return to the apartment whenever you want it, so you will be in complete autonomy.
Reception
Valeriano, Valentina and Silvia will be at your disposal to support you in any request so you can enjoy your stay.
Tidying-up of the Room
The room will be rearrangement only for weekly stays, on the morning of the 4th day, with free change of towel upon requests.
For any further requests:
- Towel set for 1 person: € 4,00
- Sheets set for a double bed: € 4,00
Bathrooms are equipped with complimentary toiletries (soap and shampoo).
Use of the kitchenette
The apartments with kitchenette are equipped with fridge, gas hob and kitchen sink. They can be equipped with crockery, plates, cutlery, glasses, etc. the cost is € 30,00 for the whole stay. We kindly ask the guests to leave the kitchen and dishes clean before your departure and to do not leave food or drinks in the fridge.
Tinozza (The outdoor tub)
The outdoor tub allows you to take a bath in hot water heated with wood. The use of it is permitted under reservation, that must be one day before to allow all the preparation of the brazier and lighting of the fire. The cost varies according to the season, so it must be requested from the staff.
Inside the tub there is a wooden bench that allows up to 4 people to sit in. It is recommended to pay attention to the brazier and the flue, which during the use have a high temperature and therefore can cause burns. The water temperature varies according to the amount of wood on the brazier. It is possible to cool the water by adding cold water. The duration of the hot water is for 1 hour and a half, then the water begins to get cool naturally.
Use of the swimming pool
The swimming pool is open from 08:00 to 20:00.
It is forbidden the access for unaccompanied minors under 16 years old. The depth of the pool is 1.40 meters at the deepest point and 1.00 meter at the lowest depth. It is also forbidden to dive and run nearby the pool area.
It is recommended not to get wet withing three hours from the last meal.
You must get wet before entering to the pool.
The closest bathroom is inside the agritourism, near to the reception.
In case of need, contact the following numbers:
+39 0761 949046
+39 391 398 3944
In case of emergency call 118
Please, read the rules before getting inside the pool.
Processing of Personal Data
Upon arrival a valid ID is required, with the purpose of communicate the presence of each guest to the competent authority. Pursuant to art. 13 of L.D. 196, of 06.30.2003, all personal data of our customers will be processed by computer and manually systems.
Personal data and any other element handed by our company during the course of the assignment will be subject to a bond of secrecy and will be treated in compliance with the confidentiality and rights of the person through the systematic application on our part of specific protection and guarantee measures prepared for both paper and electronic data processing and measured according to the specificity of the data itself (simple personal data or data sensitive or judicial). Pursuant to and for the purposes of L.D. 196/03, the customer is informed that his/her personal data will be processed only for the purposes determined by the contractual relationship for these purposes (including accounting and administrative purposes).
General rules
- Inside the rooms smoking is strictly forbidden.
- We invite you to have a respectful behavior for the peace and relaxation of the other guests.
- Every guest must respect the apartments, the equipment inside of them and all the furniture in the agritourism.
- It is forbidden to light fires in the outdoor areas.
- It is welcome to inform the arrival of people who are not staying in our agritourism.
- Any damaged caused will be calculated according to the value of the damage.
Also, we kindly ask you to be respectful to the environment and to minimize the waste of electricity hot and cold water. Be careful to close the windows when heater and air condition is working. Do not leave heating or air conditioning on while you are not in the apartment, it will take few minutes to cool or heat the room.
We thank you and wish you a good stay!
Do you any doubt? Contact us!